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I seek to connect users to the design and experience, to make it mean something to people through generosity and understanding. Saying you care protests too much, showing it connects.
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Collaboration — I thrive on a collaborative process including client participation, user research and acceptance testing, iterative reviews, and post-mortems to ensure best possible outcomes.
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The best design is the design you don't see but rather FEEL in terms of an effortless, engaging user experience. It gets out of your way and lets you do what you want and need to do.
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I am interested in using familiar and standard design patterns as a jumping-off point for customization that makes them more compact, effective, and elegant.
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Early in life, before visual art got its hooks in me, I thought I'd be a writer. When I have something valuable to say, I am apt to take a comfortable, lighthearted approach to even serious stuff, respecting my readers' time and attention.
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I try to understand the entire service experience so the design work I do reflects, supports, and enriches the greater picture and makes surprising sense to people. Things they experience all feel "of a piece" and coherent, heartfelt.
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Every conversation is an opportunity to share experiences. It's important to me to be curious enough to discover new things and to be willing to take the time to impart knowledge and insight. I really enjoyed teaching UX at School of Visual Concepts in 2013 and 2014.
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